Displeased? You can return your order within 14 days of receipt. Of course, this concerns products that are undamaged, unopened and in the original packaging. You can request the return forms via or you can send an email to to indicate what kind of return it is and what the reason is for the return.

Have you changed your mind and want to return your product?

First of all, we are very sorry about that. Of course you have the right to return the product to us within 14 days of delivery: Tappersweg 46 2031 EV Haarlem. Immediately send an email to so that we are informed. The seal of the bottle must not be broken during a return. Return is at the expense of the consumer.

Is your item damaged?

Send an email to and we will provide a new bottle as soon as possible! Include a photo of the damage with your e-mail and, if possible, also state the best before date. In case of damage, a return is at the expense of Paulies Ginger.

Another problem?

Send an email to and the Paulies team will help you as soon as possible!

When can I expect my money back?

Your money will be refunded within 14 days, depending on the reason for return, the shipping costs will also be returned.

Paulie Ginger

Tappersweg 46

2031 EV Haarlem

Chamber of Commerce 84273852